For too long, companies have promoted individuals based purely on their performance and “hard skills” without ensuring they are actually good at leading or connecting with others.
I recently saw an episode titled “How to Have Difficult Conversations | Simon Sinek” on the YouTube. (Click here to see the full video.)
Sinek highlights a critical gap in today’s professional world: the lack of training in what he calls “human skills” and I agree.
While Sinek’s conversation focuses heavily on leadership and workplace dynamics, these insights are incredibly relevant to the world of sales.
Sales Mastery isn’t just about hitting numbers; it requires deep human connection. By replacing the outdated term “soft skills” with “human skills,” we can focus on the abilities necessary to build trust, navigate client relationships, and truly excel.
In this Newsletter, every Monday, I will share the key skills that I have learnt during my 40 years – In the classrooms and tried and tested in the field. Join me if you find this helpful.
